BBI Launches New Tech Service Support for Inline Machines with Hire of Industry Veteran Ken Bloom
Ken Bloom CNC/Inline Tech Service Support |
BB Industries’ (BBI) quickly growing Tech Support program expands upon its CNC support to include inline machines with the hire of stone industry veteran Ken Bloom.
“I am excited about the opportunity to launch this BBI Inline Division because I feel it has been overlooked by our industry. Inline machines can be a challenge to operate unless the right training is provided. That’s where I feel like I can make a difference with hands-on training, as an extension of the manufacturers. My experience includes nearly 20 years of management, operations and fabrication, and I want to make sure that no shop is left in the dark regarding inline products,” said Bloom.
“As we continue to grow strategically, we have realized that inline is a category that is lacking significant support, and BB Industries is filling that void for our customers,” said BBI CEO & President Rick Stimac. “This will be a great service to fabrication shops and give us a way to share new products as well. We know that Ken’s experience can bridge the gap on training for inline machines by working with manufacturers and fabricators.”
“We are not aware of any other tool vendor who is providing this level of tech services to its customers,” said Jeff Dykstra, BB Industries, VP of Sales & Marketing. “Ken is in Southern California and will cover the U.S. for us right now. We do have plans to expand our inline service division with additional employees.”
Bloom has worked with most machine manufacturers and plans to work with all who need his help with additional training for new hires, when issues arise, and also just to problem solve.
On a personal note, Ken will once again work with his brother Ryan Karasz, who joined the BBI staff last year. They have been working together on and off for 12 years.
Since its beginning in 1994, BBI’s philosophy has been to offer the best customer service and the best value for the money, by delivering exceptional products and first-class service to our partners in the stone, tile, and concrete industries. For more info, visit BBIndustriesLLC.com and https://www.facebook.com/BBIndustriesLLC.USA.