Slippery Rock Gazette

Above: Braxton-Bragg CEO Rick Stimac rolls out with a load of tools and ice cream.

Above: Braxton-Bragg offers the highest level of customer service, and delivers so much more than just ice cream with its delivery vans and trucks.

June was ice cream month at Braxton-Bragg, and Braxton-Bragg tool vans and trucks were outfitted with ice cream to hand out to customers to show appreciation, and demonstrate their high level of service and product offerings.

“It has been a rough few months with quarantine, and Braxton-Bragg wanted to bring some treats and joy to customers, along with a great selection of tools,” said CEO Rick Stimac. “Customers were surprised and delighted to hear ice cream music when we drove up, and get a cool treat on a hot day. But, Braxton-Bragg is ‘More Than Just an Ice Cream Truck.’ We are here to serve customers – on our website, on the phones, in vans, and with our knowledgeable and expanding inside and outside sales consultants.”

Marketing Manager Derek Brodka commented, “Braxton-Bragg always tries to be innovative in everything we do, and we set industry standards with our levels of service and the professionalism we bring. In that effort, we partner with the best vendors and suppliers alike to provide our customers with the correct tools and fabrication supplies that work best for them.

“However, we also wanted to lighten the mood we’ve all been under the past few months, and bring a smile to anyone who comes in contact with one of our sales consultants.”

Brodka continued: “We strive to be memorable with all of our interactions, and usually our interactions are with the fabricators and shop managers who order supplies from us. Leaving a good impression with all of the employees is important when our outside sales consultants visit, and we wanted to engage everyone, including the office staff who sometimes may feel like they’re left out of the fun. 

“Summer is here and the temperatures are already pretty hot in some parts of the country. So, in addition to providing exceptional partnerships to fabricators, we wanted our June’s marketing campaign to be centered around something fun, and our ‘We’re More Than An Ice Cream Truck’ theme demonstrates our commitment to offering affordable stone tools and also our partnership with the office staff. In the reports we’ve received from the field, people absolutely loved what we were doing. I’ve rarely seen anyone saying ‘no’ to free ice cream or ice pops! The campaign brought us closer to our Customer Partners and we hope they remember us in the future when they reorder their supplies.”

“Braxton-Bragg vans are stocked with what customers need, including exclusive and national brands, not just what was leftover in a warehouse,” said Stimac. 

“But more than our delivery trucks, we are a partner and a resource to grow your business, like we have been for 26 years.”

For more information please visit braxton-bragg.com and facebook.com/braxtonbraggllc .