Makita FSCs offer free labor and free shipping for product repair April 13, 2020 through May 31, 2020.

Makita FSCs offer free labor and free shipping for product repair April 13, 2020 through May 31, 2020.

Makita U.S.A., Inc., the innovation leader in power tools, outdoor power equipment, pneumatics and accessories, is immediately initiating temporary free labor and free shipping for tool repairs at Makita® Factory Service Centers. 

“After-market service has been a point of focus since the company was founded,” said Mark Cox, National Service Manager, Makita U.S.A., Inc. “If you invest in Makita, our factory service centers are here to serve you.”

To support America’s workers, Makita is offering free labor and free “round-trip” shipping for tool repairs in Makita Factory Service Centers beginning April 13, 2020 through May 31, 2020.

This new service helps users get their tools repaired, without having to travel to a Makita Factory Service Center.



Here are the Step-by-Step Instructions: 

Step 1: Call 1(800) 4-MAKITA

Step 2: Request a pre-paid COVID-19 shipping label
            A pre-paid FedEx shipping label will be sent via email to ship your tool freight
            pre-paid to Makita for service

Step 3: Take your Makita® Tool to a FedEx shipping location

Step 4: Makita receives and repairs the tool 
           You pay for parts only, unless under warranty (no labor cost and no shipping cost)

Step 5: Makita ships the tool back to you.


Note: Items over 70 pounds are excluded from pre-paid shipping and will still need to be brought directly to the Makita Factory Service Center. Users can call 1(800)4-MAKITA to contact your local Makita Factory Service Center to arrange a large item drop-off. This offer is valid only within continental U.S.A. (excluding residents of Puerto Rico, Hawaii and Alaska). 

For more information, please visit makitatools.com/service .


Alternative Service Options 

Authorized Service Center - This offer is not valid at Authorized Service Centers. If an Authorized Service Center is preferred, please contact them directly for available service options and hours of operation.