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Slippery Rock Gazette
January 2024 | 9
Training & Education
Are You Planning an Insane 2024?
Chairman “simply got ‘cold feet’about the simplicity of the TOC approach” and chose not to engage with us!
Is that your problem, too? Is the differ- ence between $T and Gross Margin too subtle, too little, that you can’t imagine it could possibly matter?
Are you afraid of being thought of as ‘insane’ for pursuing this craziness?
Here are three businesses you may have heard of running on the concepts of Synchronous Flow:
1. Chick-fil-a
Highest revenue and profitability per store of any fast-food chain, and not by just a little bit.
2. Southwest Airlines
Forty-seven consecutive years in a row of profitability in an industry that regu- larly sees airlines go bankrupt.
3. Amazon
Need I say anything more? The Goal: A Process of Ongoing Improvement, by Elihayu Goldratt and Jeff Cox is one of three books every manager at Amazon must read.
There is no time like now. Take the risk of being thought insane! Clearly you will be in good company!
Besides, being thought insane is a whole lot more fun than proving you are insane by doing more of what you are already doing, yet expecting different results!
Make 2024 a year of massive progress and prosperity.
Make this the year to find out how to get your entire team pulling in the same direc- tion, driving the continuous improvement of that which makes the biggest difference to your business and your life.
You will be glad you did!
Happy New Year, and see you at T.I.S.E.!
If you think having a skilled facil- itator to walk your leadership team through this process will make it go a lot more smoothly and efficiently, con- tact Synchronous Solutions though our website www.synchronous- solutions.com/contact-us .
Happy New Year! You may have heard of Einstein’s definition of insanity: doing the same thing over and over and expecting different results. Are you planning an insane 2024 for your business, or are you going to make the fundamental changes needed to do things differently to get the different results you really want?
For many fabricators 2023 was a rough year. Business was soft and profits were down.
But what is true in general is not true for all. Some shops saw great success in 2023.
If your shop had a soft 2023, what are you going to change to make 2024 great again?
If your shop had a great 2023, are you leveraging that success to take full advan- tage of 2024?
Based on Einstein’s definition, I am afraid I may be at least partially insane. I have been preaching and teaching Synchronous Flow for over 42 years now, and I have been writing in the Slippery Rock Gazette about Throughput Dollars ($T) for over 18 months. For over 20 years, Ed Hill, the founder of Synchronous Solutions, has been preaching and teach- ing $T as well, with his focus primarily on the countertop industry.
As a result of this relentless crusade to get this industry to understand $T, Action Flow, Stone App, and the Stone Profit System have all integrated $T into their software. Action Flow and Stone App have even worked with us to implement some more complex Synchronous Flow concepts into their systems. And yet I bet if we surveyed their user bases we would find only a small percentage are taking advantage of these features. And of those who are using $T, virtually none take full advantage of what Synchronous Flow and $T can mean for their businesses.
If you understand Synchronous Flow and the power of $T, your business in 2024 will have:
1. One clear, unambiguous, #1 Objective (and it will be the same for ALL of you).
Rick Phelps
Synchronous Solutions
2. Three explicit S.M.A.R.T. Goals directly connected to that Objective.
3. Every department/function in your business will have their own clear, unambiguous #1 Objectives aligned to the business’ #1 Objective.
4. Every department/function will have their own explicit S.M.A.R.T. Goals tied to their #1 Objective and thus directly linked to your business’ #1 Objective.
5. Every manager in the business will have ONE current project (at a time) that is focused on moving the needle on one or more of their Goals.
The above is what truly understand- ing Synchronous Flow will mean for your business.
The elegance of Synchronous Flow is in its simplicity. Simplicity is also its bane.
This past summer I had a CEO of a $300M dollar business push back on the idea of running his business based on $T. He had an MBA from a prestigious school and had never heard of $T... We later found out that the CEO and Board
Alexander Makin Joins Alpha Professional Tools
Alpha Professional Tools® is pleased to announce the hire of Alexander Makin to represent as a regional sales manager in the South territory. Makin will service Arizona, Colorado, New Mexico, Southern Nevada, Texas and Utah.
With over 25 years of experience in the stone industry, Alexander Makin is a recognized leader and innovator in his field.
Makin began his journey as a stone fab- ricator in Louisiana, where he honed his skills in various stone shops. He then relo- cated to Colorado, where he took charge of a large stone shop with more than 120 employees, offering high-quality granite, marble, and quartz countertops to custom- ers across the state. Alexander has mas- tered every aspect of the stone business, from sourcing and processing to designing and installing. His excellence and exper- tise earned him a nomination for Stone Fabricator of the Year in 2019.
Alexander is passionate about the stone, tile, and hardscape industries, and excited to work with our distributors and to assist them in servicing their customers.
If you have any questions or need addi- tional information, he can be reached at (480) 848-6808,or E-mail: amakin@alpha- tools.com .
Alpha Professional Tools® was founded in 1986 and has become a leading manu- facturer of quality tools for professionals in the natural/engineered stone, porcelain, ceramic, glass, construction, and hard- scape industries. Alpha® provides the best products for cutting, drilling, shaping and polishing all types of materials. In addi- tion to providing the best products in the industry, Alpha Professional Tools® offers a variety of services to support their prod- ucts. More information is available at www.alpha-tools.com.
“It is always during a passing state of mind that we make lasting resolutions.” –Marcel Proust